Retainer, Project, or Ad Hoc? Find Your HR Fit
As businesses grow and evolve, so do their HR needs. From navigating complex employment law to building a robust company culture, having the right HR support can make a big difference. But how do you know what kind of support is best for your business: a monthly retainer, a project-based partnership, or ad hoc support?
Let’s break down each option and help you determine which model suits your business best.
1. HR Retainers: consistent, ongoing support
What is it?
An HR retainer is a long-term partnership where you pay a set monthly fee for a defined set of HR services. It’s like having a fractional HR department on standby.
Ideal for:
Small to medium sized businesses without an in-house HR team
Organisations looking for consistent support with day-to-day HR needs
Pros:
Predictable cost and budget friendly
Builds a deep understanding of your business and culture
Provides proactive support (compliance updates, policy reviews, etc.)
2. Project-Based HR: for defined deliverables
What is it?
Project-based HR support focuses on a specific outcome with clear timelines, like conducting a HR audit or creating an employee handbook.
Ideal for:
Organisations with specific, time-bound HR goals
Organisations needing expertise for a one-off initiative
Organisations wanting to test out an HR partner before a longer-term relationship
Pros:
Clear deliverables and outcomes
Specialised expertise for complex work
No ongoing commitment
3. Ad Hoc HR Support: As needed, on demand
What is it?
Ad hoc HR support is pay-as-you-go assistance. You reach out when you need help whether it’s reviewing a policy, handling a grievance or navigating a sudden workplace issue.
Ideal for:
Startups or small businesses with occasional HR needs
Organisations that already have in-house HR but need extra hands occasionally
Organisations dealing with an unexpected HR issue
Pros:
Maximum flexibility
No long-term commitment
Great for unpredictable needs
Final Thoughts
The key is to choose an HR partner that understands your business, is aligned with your goals, and can grow with you.
Need help deciding what’s best for your organisation? We’re happy to have a no-pressure chat about your needs and recommend the right approach.
Here’s what one of our retainer clients had to say:
“Since 2020, P2HR has been more than a partner — they’ve been like our very own in-house HR team. They combine professionalism, deep HR knowledge and experience and a personal touch and their support has been a game-changer for our business. From supporting us with day-to-day HR queries, providing counsel and hands-on support for employee matters and staying on top of shifting employment laws, they’re always just a call away. Their tailored advice empowers us to make confident decisions and focus on growing our business. We couldn’t recommend them highly enough!”
Lis Anderson, Founder & Director, AMBITIOUS / Jan